Further Details
Managers, supervisors and team leaders now have to meet increasingly challenging targets and the key to their success is having a team that is enthusiastic and motivated and shares the same vision. This course is designed to identify the fundamental skills and tools for performance reviews between the manager and staff.
A well-structured review will include the individual’s progress and future potential, as well as identifying training needs and setting individual and team objectives. The correct use of the review benefits both the manager and individual, which ultimately benefit the organisation.
Delegates will gain skills, knowledge and confidence to improve their staff performance reviews which will lead to overall higher staff performance and morale.
Understanding benefits and pitfalls of good/poor performance reviews
Performance review preparation
Performance review structure
Clarifying objective standards of performance
Aligning individual / team objectives - job descriptions
Developing interviewing skills - tone, attitude, environment, listening,
asking the right question
Positive criticisms and how to praise
Appraising poor performance constructively
Identifying training and development needs
Creating a structured approach for future performance reviews
This is a highly interactive course with group and individual exercises, working towards a realistic approach to improve future reviews.
Guide price
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