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Customer Service Excellence (1 day)

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Training course summary

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This training course will teach you more about the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

The ultimate goal is of course increased customer loyalty and retention. This requires the integration of many different parts of a business, from senior management to the sales force, from marketing to production and human resources.

Guide price

£270 + vat

 

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