Communication Skills
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Professional Communication Skills-One Day Course
To a large extent, the way we communicate determines how successful we will be in business and in life. Whether it is in the world of work, family or social environment, what we achieve depends on how effectively we communicate with those around us.
Developing your communications skills to their full potential will bring enormous personal and professional benefits - isn't it time you invested in your future?
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Further Details
Professional Communication Skills is designed to make delegates more aware of the impact of different styles of communication, personal preferences and situational effectiveness. The programme explores the benefits and possible downsides of diffrent forms of communication. Delegates are encouraged to assess their current approach, the way they are perceived by colleagues and explore a range of alternatives which will help to improve personal effectiveness.
Programme Benefits:
Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills.
Programme Content:
Communication styles
Verbal communication
Succinct business language
Non verbal communication
Telephone manner
Written communication
Assertive communication
Preferred communication styles
Personal and professional challenges
Situational effectiveness
Personal action plan
Course content and emphasis on the day is based on delegate experience and agreed outcomes.
This Training Course is taught in classrooms in the following locations:
Leeds
Manchester
Derby
Nottingham
Birmingham
Telford
Dudley
Worcester
Walsall
Wolverhampton
Cardiff
Bristol
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
