Project Management People Skills
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Other Project Management courses
| Agile Project Management Foundation and Practitioner |
This course is for people who manage all or part of projects and will develop the knowledge, skills and awareness to achieve greater success by improving their interpersonal relationships. The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive environment.
Learning outcomes
At the end of this programme you will be able to:
• Build and maintain relationships with others throughout the project life cycle
• Identify their own and others’ interpersonal management styles and recognise importance of using appropriate styles with project stakeholders to manage projects effectively
• Understand Motivational Value Systems and be able to apply them to build commitment amongst project participants
• Understand what motivates people and be able to create a more motivating environment
• Use a framework to understand personal and organisational sources of influence and influencing style and develop an influencing plan
• Identify, diagnose and resolve conflict
• Have improved their communication skills
• Negotiate more effectively
• Give effective feedback on positive performance and on areas where there are performance problems
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Further Details
Day One
Introduction
Brief introductions by the delegates and
the trainer
What is different about the ‘Project’ environment?
Characteristics, problems, the project life cycle and management responsibilities
Identifying Stakeholders
Typical stakeholders and their characteristics
Building relationships with stakeholders
Strength Deployment Inventory ®
A self-perception questionnaire to identify delegates’ own Motivational Value System and to understand others’
How to motivate and achieve commitment from project participants
Motivating Stakeholders
What motivates people? Identifying ways of motivating people through appropriate task selection &
recognition
Influencing Stakeholders
The power and attitude of stakeholders
A model for influencing, making use of Motivational Values
Developing an influencing plan
Day Two
Review of Day One
An opportunity to reflect on and
consolidate learning from day one
Conflict Management
What is conflict and where does it arise in projects?
Positive and negative aspects of conflict
Using the SDI to identify conflict
Methods of conflict resolution
Communication Skills
Understanding the process of communication
The effective use of questions and listening skills
Negotiation Skills
How to prepare for and conduct a win-win negotiation
Performance Management
A model for managing performance
Establishing development needs
Giving feedback
Final Review and Action Planning
An opportunity to establish action plans for implementing the course content and to identify further development needs
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
