Delegation Skills for Managers
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Learning outcomes
At the end of this programme you will be able to:
Identify a delegators responsibilities.
Identify who is best suited to be a delegate
Motivate a discouraged delegate
Understand communication barriers
Avoid common delegation obstacles
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Topics Include
The fundamentals
Understand the importance of delegation
Avoid common misconceptions about delegation
Recognise the difference between activity and productivity
Fulfil the roles of a delegator
Understand the characteristics of an effective delegator
Delegating a New Project
Use the delegation process
Identify which tasks should be delegated
Delegate tasks to the right person
Give clear directions to delegates
Monitor a task's progress
Managing a Delegate
Identify who is best suited to be a delegate
Motivate a discouraged delegate
Build mutual trust with a delegate
Communicate effectively
Understand the barriers of communication
Delegating During a Project
Avoid common delegation obstacles.
Overcome characteristics and behaviours that are detrimental to delegation
Delegate difficult personalities to projects
Identify and avoid non-delegation
