The New Managers Toolkit
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Learning outcomes
At the end of this programme you will be able to:
• Use new skills to help build trust and effectively manage staff within your new role
• Set and achieve realistic goals and objectives for yourself and your staff members
• To prioritise key functions of planning, organising and communicating
• To develop a management style which meets the needs of the organisation & its people
• Use techniques to help make decisions and solve day to day problems
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Topics Include
Your Role as a Manager
The Functions & Responsibilities of Management
Key Management Tasks & Competencies
Making the Change to Being a Manager
Reasons for Failure or Success
Self Management
Importance of Goal Setting
Setting Objectives
Understanding Time Management Priorities
Managing Time, Yourself and Others
Delegation and Work Allocation
When and How to Delegate
Motivating Staff to Better Performance
Understanding Motivation
How to Motivate Staff Today
De-motivation, the Signs and Symptoms
Communication
Learning to Listen
Giving Feedback
Key to More Effective Meetings
Problem Solving
The Problem Solving Process
Decision Making
Action Planning
Delegate Action Plans
