Performance Management
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Other Management Training courses
| Foundation Management Development Programme |
| Managing in a Matrix |
Course Objective: today’s business managers are experiencing ever increasing pressure to ‘do more with less’. There is often a tension between using their time to support and direct their people and getting the job done as quickly, efficiently and effectively as possible. This course is designed to enable leaders to adapt their style in managing others, so as to invest their time where it is needed most (neither over nor under-managing in any particular scenario) and help their employees develop and achieve their maximum potential.
Suitable for: all those responsible for delegating work and developing employees.
Complementary Courses: Enhancing Personal Influence, Performance Management of Teams
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Day One
· Intros, Icebreaker, Course Expectations
· Performance Management Background and Problems
· Performance Management Roles and Responsibilities
· Quality Objectives
· Criteria for Assessment
Day Two
· Performance Management - How to overcome practical problems
· Interviewing Techniques
· Video (Dreaded Appraisal - Video Arts)
· PM and Equal Opportunities
· Skills Practice
· Performance Development Review - Background and Problems
· Video (Trouble With Training - Video Arts)
· Managing Unsatisfactory Performance
· Managing Unsatisfactory Attendance
· Sickness and Special Circumstances
· The Formal Review
Day Three
· Conduct and Discipline
· How to deal with problem cases
· Skills Practice
· Termination of Employment
· Skills Practice
· Open Forum and Course Review
· Action Planning
· Feedback
· Closure
