Further Details
Day One
· Intros, Icebreaker, Course Expectations
· Performance Management Background and Problems
· Performance Management Roles and Responsibilities
· Quality Objectives
· Criteria for Assessment
Day Two
· Performance Management - How to overcome practical problems
· Interviewing Techniques
· Video (Dreaded Appraisal - Video Arts)
· PM and Equal Opportunities
· Skills Practice
· Performance Development Review - Background and Problems
· Video (Trouble With Training - Video Arts)
· Managing Unsatisfactory Performance
· Managing Unsatisfactory Attendance
· Sickness and Special Circumstances
· The Formal Review
Day Three
· Conduct and Discipline
· How to deal with problem cases
· Skills Practice
· Termination of Employment
· Skills Practice
· Open Forum and Course Review
· Action Planning
· Feedback
· Closure
Guide price
£1,425.00 for up to 6 delegates (includes all pre-course consultancy) |