Communication in Management
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Course Objective: to help managers understand the basic principles of effective communication. The result is that they are able to create better understanding and interaction between themselves and team members and thereby heighten productivity and motivation. The workshop combines theoretical and practical aspects to help the delegates put what they learn into practice.
Suitable for: all managers.
Complementary Courses: Introduction to Management; Motivation in Management; Senior Management Workshop
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Further Details
Day One
· Why is good communication so important ?
· Conditions for effective communication
· Communication with “boxes”
· Talking and communicating – Understanding the difference
· Understanding and avoiding passive and aggressive behaviour
· A structure for effective communication
· How to create genuine two-way dynamic communication
Day Two
· Giving and receiving feedback constructively
· Learning to say No!
· Communication in difficult situations
· Delegation – when and how
· Interaction between the team
· Identifying areas for team development
· Practical exercises and analysis throughout both days
This Training Course is offered "in house" at the following locations:
Manchester
London SE
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
