Further Details
Day One
· Why is good communication so important ?
· Conditions for effective communication
· Communication with “boxes”
· Talking and communicating – Understanding the difference
· Understanding and avoiding passive and aggressive behaviour
· A structure for effective communication
· How to create genuine two-way dynamic communication
Day Two
· Giving and receiving feedback constructively
· Learning to say No!
· Communication in difficult situations
· Delegation – when and how
· Interaction between the team
· Identifying areas for team development
· Practical exercises and analysis throughout both days
Guide price
£1,425.00 for up to 6 delegates (includes all pre-course consultancy) |
