Microsoft Certified Systems Engineer (MCSE)

Prerequisites
In order to successfully pass this course, you should have 6 to 12 months of experience administering client and network operating systems in environments that has:

250 to 5,000+ users
Windows XP as a desktop operating system
Three or more physical locations
Three or more domain controllers
Network services and resources such as messaging, database, file and print, proxy server, firewall, Internet, intranet, remote access, and client computer management
Connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet
In addition, candidates must have one year of experience:

Designing, installing, configuring, and troubleshooting network systems
Implementing and administering any desktop operating system in a network environment
Designing a network infrastructure
Who is this course for?
This course is for those looking to highlight and validate their ability in designing, installing, configuring, troubleshooting and administering Microsoft Windows Server 2003 infrastructures to clients, colleagues and employers.
What will I learn?
Upon successful completion of the course, you will be able to:
Installing, Configuring and Administering XP

Install Windows XP Professional
Implement and conduct administration of resources
Implement, manage, monitor and troubleshoot hardware devices and drivers
Monitor and optimise system performance and reliability
Implement, manage and troubleshoot network protocols and services
Configure, manage and troubleshoot security
Managing a Windows Server 2003 Environment

Manage and maintain physical and logical devices
Manage users, computers and groups
Manage and maintain access to resources
Manage and maintain a server environment
Manage and implement disaster recovery
Implementing and Maintaining a Windows Server 2003 Network Infrastructure

Implement, manage and maintain IP addressing
Implement, manage and maintain name resolution
Implement, manage and maintain network security
Implement, manage and maintain routing and remote access
Maintain a network infrastructure
Implementing and Managing Exchange Server 2003

Install, configure and troubleshoot Exchange Server 2003
Manage, monitor and troubleshoot Exchange Server computers
Manage, monitor and troubleshoot the Exchange organisation
Manage security in the Exchange environment
Manage recipient objects and address lists
Manage and monitor technologies that support Exchange Server 2003
Planning and Maintaining a Windows Server 2003 Network Infrastructure

Plan and implement server roles and server security
Plan, implement and maintain a network infrastructure
Plan, implement and maintain routing and remote access
Plan, implement and maintain server availability
Plan and maintain network security
Plan, implement and maintain security infrastructure
Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory Infrastructure

Plan and implement an Active Directory infrastructure
Manage and maintain an Active Directory infrastructure
Plan and implement user, computer and group strategies
Plan and implement group policy
Manage and maintain group policy
Designing Security for a Microsoft Windows Server 2003 Network

Create the conceptual design for network infrastructure security
Create the logical design for network infrastructure security
Creating the physical design for network infrastructure security
Design an access control strategy for data
Create the physical design for client infrastructure security
What certificate will I get?
After passing this course, you will receive the Microsoft Certified Systems Engineer certification.
You will also have passed three of five exams necessary to gain the Microsoft Certified Systems Administrator certification.
What course materials do I get?
To help you excel in your examinations through effective and efficient learning, ICS will provide you with all the learning materials necessary:

Flash video tutorials led by a virtual instructor
Interactive simulations and resources
E-books
Practice exams
Microsoft-branded supporting textbook 
Course and assessment guide to help you pass your exams.
What support do I get?
You will have access to our dedicated ICS Technology Student Community, which will allow you to share and collaborate with your peers and browse our resource library. 
Sample Course Material
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Microsoft Certified Systems Administrator




Course Outline
EXAM 70-270
Installing Windows XP Professional

Perform and troubleshoot an attended installation of Windows XP Professional
Perform and troubleshoot an unattended installation of Windows XP Professional
Install Windows XP Professional by using Remote Installation Services (RIS)
Install Windows XP Professional by using the System Preparation Tool
Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional
Upgrade from a previous version of Windows to Windows XP Professional
Prepare a computer to meet upgrade requirements
Migrate existing user environments to a new installation
Perform post-installation updates and product activation
Troubleshoot failed installations
Implementing and Conducting Administration of Resources

Monitor, manage, and troubleshoot access to files and folders
Configure, manage, and troubleshoot file compression
Control access to files and folders by using permissions
Optimize access to files and folders
Manage and troubleshoot access to shared folders
Create and remove shared folders
Control access to shared folders by using permissions
Manage and troubleshoot Web server resources
Connect to local and network print devices
Manage printers and print jobs
Control access to printers by using permissions
Connect to an Internet printer
Connect to a local print device
Configure and manage file systems
Convert from one file system to another file system
Configure NTFS, FAT32, or FAT file systems
Manage and troubleshoot access to and synchronization of offline files
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

Implement, manage, and troubleshoot disk devices
Install, configure, and manage DVD and CD-ROM devices
Monitor and configure disks
Monitor, configure, and troubleshoot volumes
Monitor and configure removable media, such as tape devices
Implement, manage, and troubleshoot display devices
Configure Advanced Configuration Power Interface (ACPI)
Implement, manage, and troubleshoot input and output (I/O) devices
Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader
Monitor, configure, and troubleshoot multimedia hardware, such as cameras
Install, configure, and manage modems
Install, configure, and manage Infrared Data Association (IrDA) devices
Install, configure, and manage wireless devices
Install, configure, and manage USB devices
Install, configure, and manage hand held devices
Install, configure, and manage network adapters
Manage and troubleshoot drivers and driver signing
Monitor and configure multiprocessor computers
Monitoring and Optimizing System Performance and Reliability

Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop
Optimize and troubleshoot memory performance
Optimize and troubleshoot processor utilization
Optimize and troubleshoot disk performance
Optimize and troubleshoot application performance
Configure, manage, and troubleshoot Scheduled Tasks
Manage, monitor, and optimize system performance for mobile users
Restore and back up the operating system, System State data, and user data
Recover System State data and user data by using Windows Backup
Troubleshoot system restoration by starting in safe mode
Recover System State data and user data by using the Recovery console
Configuring and Troubleshooting the Desktop Environment

Configure and manage user profiles and desktop settings
Configure support for multiple languages or multiple locations
Enable multiple-language support
Configure multiple-language support for users
Configure local settings
Configure Windows XP Professional for multiple locations
Manage applications by using Windows Installer packages
Implementing, Managing, and Troubleshooting Network Protocols and Services

Configure and troubleshoot the TCP/IP protocol
Connect to computers by using dial-up networking
Connect to computers by using a virtual private network (VPN) connection
Create a dial-up connection to connect to a remote access server
Connect to the Internet by using dial-up networking
Configure and troubleshoot Internet Connection Sharing (ICS)
Connect to resources by using Internet Explorer.
Configure, manage, and implement Internet Information Services (IIS)
Configure, manage, and troubleshoot Remote Desktop and Remote Assistance
Configure, manage, and troubleshoot an Internet Connection Firewall (ICF)
Configuring, Managing, and Troubleshooting Security

Configure, manage, and troubleshoot Encrypting File System (EFS)
Configure, manage, and troubleshoot a security configuration and local security policy
Configure, manage, and troubleshoot local user and group accounts
Configure, manage, and troubleshoot auditing
Configure, manage, and troubleshoot account settings
Configure, manage, and troubleshoot account policy
Configure, manage, and troubleshoot user and group rights
Troubleshoot cache credentials
Configure, manage, and troubleshoot Internet Explorer security settings
EXAM 70-284
Installing, Configuring, and Troubleshooting Exchange Server 2003

Prepare the environment for deployment of Exchange Server 2003
Install, configure, and troubleshoot Exchange Server 2003
Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment
Upgrade from Exchange Server 5.5 to Exchange Server 2003
Migrate from other messaging systems to Exchange Server 2003
Use the Migration Wizard to migrate from other messaging systems
Migrate from other Exchange organizations
Configure and troubleshoot Exchange Server 2003 for coexistence with other Exchange organizations
Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems
Configure and troubleshoot Exchange Server 2003 for interoperability with other SMTP messaging systems
Managing, Monitoring, and Troubleshooting Exchange Server Computers

Manage, monitor, and troubleshoot server health
Manage, monitor, and troubleshoot data storage
Manage, monitor, and troubleshoot Exchange Server clusters
Perform and troubleshoot backups and recovery
Remove an Exchange Server computer from the organization
Managing, Monitoring, and Troubleshooting the Exchange Organization

Manage and troubleshoot public folders
Manage and troubleshoot virtual servers
Manage and troubleshoot front-end and back-end servers
Manage and troubleshoot connectivity
Monitor, manage, and troubleshoot infrastructure performance
Managing Security in the Exchange Environment

Manage and troubleshoot connectivity across firewalls
Manage audit settings and audit logs
Manage and troubleshoot permissions
Manage and troubleshoot encryption and digital signatures
Detect and respond to security threats
Managing Recipient Objects and Address Lists
Manage recipient policies
Manage user objects
Manage distribution and security groups
Manage contacts
Manage address lists
Managing and Monitoring Technologies that Support Exchange Server 2003

Diagnose problems arising from host resolution protocols
Diagnose problems arising from Active Directory issues
Diagnose network connectivity problems
EXAM 70-290
Module 1 - Physical and Logical Devices

Managing Basic and Dynamic Disks
Maintaining Disks
Mounted Drives
Basic and Dynamic Disks
Monitor System Hardware
Control Panel
Task Manager
Hardware Troubleshooting Wizard
NIC Network Interface Card
Device Driver Signing
Module 2 - Users, Computers and Groups

User Accounts
Domain User Accounts
The Active Directory
Manage User Profiles
Computer Accounts
Groups
Domain Function Levels
Creating Groups
Group Strategy
Module 3 - Access To Resources

Offline Files
Shared Folder Utility
NTFS Permissions
NTFS - Best Practices
Troubleshooting Access
Effects of Coping & Moving Files and Folders
Troubleshooting Tools
Auditing Access
Troubleshoot Terminal Services
Module 4 - Managing and Maintaining a Server Environment

Administration Tools for 2003
Run-As Command
Event Viewer
Software update Wizard
Manage Software Site Licensing
Remote Administration
Troubleshoot Printers
Monitor System Performance
Establishing a Baseline
System and Performance Monitor
Processors
Managing A Web Server
Module 5 - Disaster Recovery

Best Practices
Automated System Recovery
Shadow Copies
Server Recovery - F8 Options
EXAM 70-291

VPN Virtual Private Networking
OSI Model
TCP/IP
IP Addressing
Subnet Mask
Subnetting
Public and Private Addressing
Setting Up a Client Computer
Alternative Configuration
Name Resolution
Net Bios
DNS - IPCONFIG Utilities
Network Problems - Troubleshooting
Network Diagnostics
Network Monitor
DHCP Server
Reservation Scope Agent
DHCP Relay Agent
DHCP Database
Audit Logs
Performance Monitor
Routing
Routing Commands
Routing Lab
Routing Protocols
Packet Filtering
DNS - Domain Name System
Zone Transfer
Active Directory Integrated Zone
DNS Tools
Monitoring DNS
WINS Server
Name Registration
WINS Replication
Data Base Management
IPSec and Certificates
Certificates
Certificate Authority
Remote Access
Setting-Up The Wireless Server
VPN Virtual Private Networking
Remote Access Policies
VPN Logon
Managing Clients
Radius Server
Log Files and Monitoring
Wrap-Up and Review
EXAM 70-293
Introduction

IP Addressing
Public Addressing Scheme
IP Address Assignment
Network Performance
Future Growth
Routers and Switches
Internet Connectivity
Routers
DHCP
DHCP Security
DNS
DNS Namespace
DNS Zone Planning
Zone Transfers
DNS and WINS Integration
DNS Server Optimization
Troubleshooting DNS
DNS Wrap-Up
WINS Server
Optimization Issues
WINS Traffic
Planning for IPSec
IPSec Deployment
Trouble and IPSec
Planning Network Access
Connection Methods
Remote Access Policies
User Profile Options
Authentication
Planning Considerations
Network Access Review
Security and Maintenance
Remote Desktop
Network Load Balancing
Maintenance Tools
Exam Review
EXAM 70-294
Introduction to Active Directory

How Active Directory Works
Forests and Domains
Active Directory Integrated DNS Zones
Domain Functions
Trusts
Trust Process
Wrap Forest and Domain Structures
Organizational Units
Delegating Administrative Control
Planning an OU Structure
OU Planning Wrap
Users
Creating Groups
User Principle Name Suffix
Moving Domain Objects
Audit Policy
Best Practices
Group Policy Objects
Adding a GPO
Creating and Configuring GPOs
Group Policy Process
GPO Management
GPO Copy Operation
Trouble and Group Policy
Group Policy Results
Delegation of Administrative Control
Best Practices
Wrapping Up GPOs
Auto-Deployment of Software
Software Deployment
Deployment Options
Configuring Software Deployment
Software Association
Maintaining Deployed Software
Software Redeployment
Removing Deployed Software
Troubleshooting
Software Deployment Wrap
Sites and Replication
Conflicts
The Active Directory Partitions
Global Catalog and Replication
Creating and Configuring Sites
Replication Within and Between Sites
Creating Sites
Site Link Bridging
Creating and Configuring Sites Wrap-Up
Site Topology
Troubleshooting Replication
The Replication Admin Tool
Best Practices
Replication Wrap-Up
Domain Controller Placement
Universal Groups and Logons Wrap-Up
Active Directory Sizer
Best Practices
Domain Controller Placement Wrap-Up
Operation Masters
Transferring and Seizing Roles
Best Practices
Maintaining the Active Directory
Moving the Database Files
Backing Up and Restoring
Monitoring the Active Directory
EXAM 70-298
Introduction

Security Basics
Security Policies
MSF - Microsoft Solutions Framework
Wrap Up - Fundamentals of Network Security
Security Threats
Security Models
Security Models Wrap-Up
Security Threats Wrap-Up
Risk Management
Risk Management Process
Securing Physical Resources
Securing Computers
Computer Security
Security Updates
Account Security
Shoring Up Account Security
Securing Authentication
Authentication Security
Securing Data
How to Secure Data
Securing Data Transmission
Securing a Perimeter Network
Best Practices
Designing an Incident Response
Incidence Response Procedures
Security Breech Indicators




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Assessment
Your knowledge of the course materials will be assessed by seven examinations. These can be sat at your local authorised Prometric test centre.

Installing, Configuring, and Administering Microsoft Windows XP Professional: Exam 70-270
Implementing and Managing Microsoft Exchange Server 2003: Exam 70-284
Managing and Maintaining a Microsoft Windows Server 2003 Environment: Exam 70-290
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Exam 70-291
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Exam 70-293
Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure: Exam 70-294
Designing Security for a Microsoft Windows Server 2003 Network: Exam 70-298
Please note that examination fees are additional to course fees.
Hours of Study
280 hours
Minimum System Requirements

600MHz Intel Pentium III processor or equivalent
Windows 98, Windows 2000, Windows XP or Windows Vista
128MB RAM (256MB RAM recommended)
128MB available disc space
CD-ROM drive
Microsoft Internet Explorer 5.01SP2.