Hospitality Management: BTEC Level 3 Award

Pre-requisites
You must be aged over 16 and have at least GCSE standard D-G or hold an NVQ at level 1, or a GNVQ Foundation Certificate in a relevant area to access this course.  Although not mandatory, some experience in this sector would be beneficial.
Qualification
BTEC Level 3 Advanced Certificate in Hospitality Management
Support and benefits

Gain a nationally recognised qualification
Access to a dedicated tutor and student advisors to guide you through your studies
Complimentary textbook: ‘Food and Drink Service’
Comprehensive bibliographies and other resources supplied with course materials

















































Key topics

The Hospitality Industry in Context
Examine the current structure of the hospitality industry, and analyse recent developments. Consider the contribution of the hospitality industry to national and European economies. Explore opportunities for employment and career progression.

Service and Sales in Hospitality Management
Examine the skills and management practices needed for the delivery of quality customer service. Explore the field of marketing and consider ways in which sales can be maximised.

Reception and Accommodation Management
Gain the skills and knowledge required to provide effective reception management and effective accommodation management. Explore legal and statutory requirements relevant to the provision of reception and accommodation services.

Food and Beverage Management
Explore the staff required to deliver food and beverage services. Examine relevant legal and statutory requirements. Study menu planning and presentation. Consider the methods used in purchasing and storing products.

Business and Finance
Explore double-entry bookkeeping, books of accounts and final accounts. Examine Visitors’ Tabular Ledgers.

Human Resources Management
Consider how Human Resources Management fits into the overall structure of hospitality organisations. Gain the skills required to select and recruit employees. Consider staff development and welfare. Understand legislation relevant to employment.

Hospitality Operations
Explore the responsibilities of a hospitality manager. Gain the skills to plan, organise and direct hospitality operations. Understand the legal requirements in the provision of hospitality services.
Course Code
N34
Hours of study
12 months / 190 hours
Technical requirements and fees
Edexcel registration fees of £69.10 are additional to your course fees.




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Outline
You’ll complete seven assessments during your course (one assessment per module). These assessments can be submitted to ICS online via the Student Community, or they can be posted to ICS. It is recommended that you submit your assessments online as you will receive your results more quickly this way.
Assessment Breakdown

Assessment 1: 11 short answer questions
Assessment 2: 20 short answer questions
Assessment 3: 18 short answer questions
Assessment 4: 22 short answer questions
Assessment 5: 8 short answer questions and 4 accountancy-based questions
Assessment 6: 14 short answer questions and 1 multiple choice question
Assessment 7: 10 short answer questions
Notes
Short answer questions normally require you to write around a paragraph, but some questions require lengthier answers.
Each multiple choice question comes with four potential answers. Only one of these answers is correct; the other three are wrong. You must identify the correct answer.