Property - Residential Property Services

Pre-requisites
This is an open access qualification – however, if you are working in or already have some agency experience you will be able to complete the qualification in a shorter space of time.
Qualification
The ICS course provides all the underpinning knowledge needed to fully prepare you for the Level 3 Technical Award in Sale of Residential Property, provided by NFOPP (National Federation of Property Professionals).
Further Qualifications
Success in the Technical Award is the first step in gaining qualifications in your profession. You may wish to develop your skills and knowledge further by proceeding to other relevant qualifications. The NFOPP Awarding Body offers advanced qualifications in residential estate agency and the knowledge you have gained for your Technical Award and your experience in agency will stand you in good stead for more advanced studies.

Support and Benefits

Gain an industry-recognised qualification that will help open doors
Access to a dedicated tutor and student advisors to guide you through your studies
Stepping stone to move on in your career
Confidence building
Gaining specific agency ‘know-how’
Improved business skills

















































Key topics
Unit 1 - Health and Safety, Security and General Law
Unit 2 - Law relating to Residential Property Sales
Unit 3 - Practice relating to Residential Property Sales
Unit 4 - Property Appraisal and Basic Building Construction
Unit 1 - Health and Safety, Security and General Law

Health & Safety at Work Act 1974 and security issues relating to self and others both within the
workplace and outside when dealing with appraisals and viewings
Safety and security issues on building sites
Safety and security issues on properties including dealing with keys and information
General legal concepts as they relate to the provision of estate agency services and new home
sales
Simple contract dealing with offer, acceptance and consideration
Torts including negligence, occupiers liability and vicarious liability
Discrimination to include an appreciation of sexual, racial and disability discrimination
Data Protection Act 1998
Money laundering regulations
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Unit 2 - Law relating to Residential Property Sales

Common law duties of the estate agent and sales staff, authority, agent of necessity
The Estate Agents Act 1979, Estate Agents (Provision of Information) Regulations 1991 and Estate
Agents (Undesirable Practices) (No.2) Order 1991, in particular complying with section 18,
knowledge of connected persons and personal interests, trigger mechanisms leading to warning
and prohibition orders, rules for dealing with deposits and clients money
Property Misdescriptions Act 1991, in particular what constitutes a statement under the Act,
what are the specified matters, who polices the Act and what penalties can be imposed, use of
disclaimers, due diligence procedures
Sale of Goods Act 1979
Financial Services Act 1986 and Consumer Credit Act 1974 in relation to the provision of financial
services and advice within the agency practice
Town & Country Planning Act 1990 (T&CPA) relating to estate agents’ boards and T&CPA relating
to new homes
Ombudsman for Estate Agency and other Alternative Dispute Resolution (ADR) methods
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Unit 3 - Practice relating to Residential Property Sales

Agency terms ‘sole agency’, ‘sole selling rights’, ‘ready, willing and able’ AND Types of agency,
sole agency, joint agency, multiple agency
Methods of sale private treaty, auction, tender
Types of seller, e.g. private persons, trustees, executors, order of court
Marketing and advertising, styles and copy-writing, layout, media types, follow-up, rules, marketing
plans, selling techniques, IT in agency e.g. use of web, email etc
Responsibilities of staff to clients and applicants including codes of practice and ethics, disclosure
of personal interests and connected persons
Dealing with offers, qualification of offers, dealing with multiple offers
Knowledge of the role of others in the house buying process e.g. solicitors, surveyors and lending
institutions, including a knowledge of the conveyancing process
Sales and Agency terminology
Stamp Duty rates
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Unit 4 - Property Appraisal and Basic Building Construction

Factors affecting property value including, location, situation, comparable property values, time
of transaction, ownership status, availability, age of property, size of property to include code of
measuring practice, area of land, construction method, style of property, external and internal
condition, planning and building regulations, occupancy restrictions
Basic building construction including type, style and age of residential properties
Terminology and main features of roofs, walls, floors and foundations
Common building defects and identifying features and rectification procedures, especially covering
dampness, timber defects, wall and foundation defects and roof defects
Common guarantee and certification systems for new homes
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Course code
M20
Hours of Study
This really depends if you have previous experience in agency. Although you do not have to be employed or have previous experience within agency you will find your studies more relevant and maybe easier than if you have no experience.
As a general guide, we expect that those who have been working within agency for some time will need about 60 hours of study, and those who are new to the profession about 150 hours.
To achieve the NFOPP qualification you have 12 months from first achieving a pass mark in 1 or more Units to complete all 4 Units of the qualification. If you fail to achieve a pass in all 4 units within this timescale you will need to re-start the qualification.

Technical requirements and fees
Although there are not any technical requirements in order for student’s to complete the course, students will benefit from being able to access the web.
The examination costs (payable directly to NFOPP) are additional to course fees and are as follows:

4 Units Â£99
3 Units Â£90
2 Units Â£66
1 Unit  £45
Exam fees are payable via credit or debit card at the time of booking and the same fees apply to any re-sits that may be required.



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Assessment
The ICS course assessment mirrors exactly that of the actual NFOPP e-assessment in terms of format and pass mark, so that you are fully prepared to take the industry exams.
That is, 20 multiple choice questions for each of the four units that are completed online and must be completed within a 30 minute period.
The pass mark is 65%. 
Exam Centre locations: There are over 50 testing centres across the UK, please see the pdf below to find your nearest centre.






UK Testing Centres
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