Microsoft Certified Systems Administrator MCSA

Pre-requisites
You must have basic PC skills and be familiar with Windows and Windows applications. If you don’t have these skills, we recommend you study our ECDL or PC Basics course first.
Qualification
On completion of two elective exams you will be qualified as a Microsoft Certified Desktop Support Technician.
On completion of the three core exams you will be qualified as a Microsoft Certified Systems Administrator.
Support and benefits

5 courses on 4 CD-ROMs
Complimentary course guide
5 text books
Access to the ICS online Student Community, allowing you to interact with other students and browse our resource library

















































Key topics
Elective Exams
1) Supporting Users and Troubleshooting a Windows XP Operating System

Installing a Windows Desktop Operating System
Managing and Troubleshooting Access to Resources
Configuring and Troubleshooting Hardware Devices and Drivers
Configuring and Troubleshooting the Desktop and User Environments
Troubleshooting Network Protocols and Services
2) Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System

Configuring and Troubleshooting Applications
Resolving Issues Related to Usability
Resolving Issues Related to Application Customisation
Configuring and Troubleshooting Connectivity for Applications
Configuring Application Security
Core Exams on Networking Systems
1) Managing and Maintaining a Windows Server 2003 Environment

Managing and Maintaining Physical and Logical Devices
Managing Users, Computers and Groups
Managing and Maintaining Access to Resources
Managing and Maintaining a Server Environment
Managing and Implementing Disaster Recovery
2) Implementing, Managing and Maintaining a Windows Server 2003 Network Infrastructure

Implementing, Managing and Maintaining IP Addressing
Implementing, Managing and Maintaining Name Resolution
Implementing, Managing and Maintaining Network Security
Implementing, Managing and Maintaining Routing and Remote Access
Maintaining a Network Infrastructure
Core Exam on Client Operating Systems
Installing, Configuring and Administering Windows XP Professional

Installing Windows XP Professional
Implementing and Conducting Administration of Resources
Implementing, Managing, Monitoring and Troubleshooting Hardware Devices and Drivers
Monitoring and Optimising System Performance and Reliability
Configuring and Troubleshooting the Desktop Environment
Implementing, Managing and Troubleshooting Network Protocols and Services
Configuring, Managing and Troubleshooting Security
Course Code
806
Hours of study
160 hours
Technical requirements
Minimum system requirements: 600MHz Intel Pentium III Processor or Equivalent; Windows 98, Windows 2000, Windows XP or Windows Vista; 128MB RAM (256MB RAM recommended); 128MB Available Disc Space; CD-Rom Drive; Microsoft Internet Explorer 5.01sp2.
Registration and Fees
Please note that exam fees are additional to your course fees.




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Outline
You’ll sit one exam for each of the five units that you will study. These exams can be sat at your local testing centre.
Assessment Breakdown
Elective Exams

Supporting Users and Troubleshooting a Windows XP Operating System: Exam 70-271
Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System: Exam 70-272
Core Exams

Managing and Maintaining a Windows Server 2003 Environment: Exam 70-290
Implementing, Managing and Maintaining a Windows Server 2003 Network Infrastructure: Exam 70-291
Installing, Configuring and Administering Windows XP Professional: Exam 70-270
Notes
On completion of two elective exams you will be qualified as a Microsoft Certified Desktop Support Technician.
On completion of the three core exams you will be qualified as a Microsoft Certified Systems Administrator.
Please note that exam fees are additional to your course fees.