Presentation & Training Skills
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Delegates will learn how to structure the content of a presentation and be shown the key techniques in delivering their message well. The course explores the behaviours, which ‘hold’ and carry an audience. It also covers the basic structure that should be used when designing a successful training session.
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Getting prepared
- Why – Purpose
- What – Content and Structure
- When – How long
- How – Media and style
- Where – Surroundings
- Who – Types of audience
Introductions
- Style
- Types of
- Self-introductions
- ‘Cross-introductions’
‘Nerves’
- Fear
- Anxiety
- Courage
The Powerful Pause
Positive Introduction
- The Introduction
- Directional Flow
The Positive Finish
Basic Presentation Rules
- Sharing the Structure
- Stating Objectives
Checking the learning
Visual aids
- Overheads
- PC and Projector
- Whiteboards
- Flipcharts
Speaking & Body Language
- Tone
- Level
- Texture
- Pace
Body Language
- Positive
- Negative passive
- Negative aggressive
Phrases to help with:
- Checking congruence
- Mirroring
- Re-stating
- Paraphrasing
- Summarising
- Leading
- ‘Moving on’
Questions
- When to take questions
- Listening
- The Effort of Listening
- Deferring questions
Dealing with Challenging Situations
