CIPT Certification

This blended-learning program employs outcome-based (Lecture | Lab | Review) delivery - that focuses on preparing you with the real-world skills required to configure, deploy, and support Cisco's IP Telephony solutions.
Our Cisco IP Telephony Operations Specialist Program

• Allows you to achieve your certification in half the time of 'traditional training' while delivering industry-leading exam passing percentages


• Helps students grasp complex technical concepts more easily by identifying and catering to individual student learning styles through a mixed visual, auditory and kinaesthetic-tactual delivery system


• Enhances retention by employing accelerated learning techniques focused on committing information to long-term memory

Cisco - CIPT Certification - Benefits

The Cisco IP Telephony Operations Specialist Certification designates candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service. The certification validates knowledge and expertise across a broad range of troubleshooting areas including methods, Call Manager review, Call Manager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.Other training providers rely heavily on lecture, self-testing and self-study.
Our approach is highly varied and interactive to keep your attention, promote teamwork, and reinforce knowledge gained through hands-on learning.
You will:
Be Immersed into a distraction-free environment - escaping your normal routine and focusing purely on learning.
Experience Accelerated Learning methods – designed to help you learn much more quickly, spend less time out of the office, and see returns from your investment straight away.
Be Measured through on-site exam testing - creating a complete feedback loop that ensures you understand the subject thoroughly.
With Firebrand Training, you will learn more.
This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.







Cisco - CIPT Certification - Curriculum
Students that successfully complete the Cisco IP Telephony Operations Specialist Certification program will possess the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service.
Our IP Telephony Operations Specialist program covers the following material:
Day 1 : IP Telephony Troubleshooting (Part I)

Lecture

• Effective troubleshooting methods on complex IP Telephony networks


• Troubleshooting common CallManager configuration, integration and operations problems

Lab

• Troubleshooting Lab I

Review

• Interactive Exam-Objective Reinforcement

Day 2 : IP Telephony Troubleshooting (Part II)


Lecture

• Troubleshooting Cisco AVVID and server components using the appropriate utilities and management tools


• Troubleshooting common router, switch and gateway configuration, integration and operation issues and problems

Lab

• Troubleshooting Lab II

Review

• Interactive Exam-Objective Reinforcement

Day 3 : IP Telephony Troubleshooting (Part III)

Lecture

• Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
  
• Troubleshooting common Unity configuration, integration and operation issues and problems
  

Review

• Interactive Exam-Objective Reinforcement

Testing

• IPTT Exam Delivery

Day 4 : Quality of Service (Part I)

Lecture

• IP QoS Fundamentals


• IP QoS Components


• Modular QoS CLI and Auto-QoS

Lab

• QoS Lab I

Review

• Interactive Exam-Objective Reinforcement

Day 5:
Lecture

• Classification and Marking


• Congestion Management Methods


• Congestion Avoidance Methods

Lab

• QoS Lab II

Review

• Interactive Exam-Objective Reinforcement

Day 6 :


Lecture

• Traffic Policing and Shaping


• Link Efficiency Mechanisms


• QoS Best Practices

Lab

• QoS Lab III

Review

• Interactive Exam-Objective Reinforcement

Day 7 :
Testing

• QoS Exam Delivery

Cisco - CIPT Certification - Exam Track
The Cisco IP Telephony Operations Specialist indicates the ability to demonstrate proficiency in operating Cisco IP telephony solutions.
A valid CCNA certification is required for candidates interested in pursuing Cisco's IP Telephony Operations Specialist Certification.
IP Telephony Troubleshooting Exam
The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.

• Exam Number:642-425 IPTT


• Associated Certifications:IP Telephony Operations Specialist


• Duration:90 minutes (50-60 questions)

Quality of Service Exam
The QOS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QOS v2.0 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QOS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QOS command line interface, and QOS Best Practices.

• Exam Number:642-642 QOS


• Associated Certifications:IP Telephony Operations Specialist; CCIP, IP Telephony Design Specialist, IP Telephony Express Specialist, and IP Telephony Support Specialist


• Duration:90 minutes (45-55 questions)

Cisco - CIPT Certification - What's Included
With Firebrand, you benefit from top-quality education in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so you can focus solely on your studies and certification goals.
You’ll get a robust set of course materials that cater to each of our three key individual learning styles (auditory, visual, and kinaesthetic-tactile) - critical for a successful learning experience.
And there's more. Along with daily lectures, exercises, and review sessions, you’ll also get:
Our Certification Programs include*

• Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery


• Comprehensive study materials and courseware - we adapt official curriculum to address the demands of accelerated learners


• Self-testing software and/or mock exam papers
  
• Fully instructor-led program with 24 hour lab access


• Exam vouchers


• On site testing


• Accommodation, all meals, drinks and snacks


• Our Certification Guarantee - because we're sure you'll pass first time, if don’t pass your exams, come back to the course within a year and you only pay for accommodation and exam vouchers - everything else is free

* Please note:

• Our ISC(2) Cissp CBK Review program differs from normal course delivery. For more details, speak to us on 080 80 800 888.


• Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2


• On site testing is not included in our Scrum, ISACA or PMI certifications

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Examination Passing Policy
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.








Cisco - CIPT Certification - Prerequisites
Students that are eligible to attend the IP Telephony Operations Specialist Certification Training program must possess:

• A valid CCNA certification


• Experience with the Catalyst Command Line Interface (CLI)


• A fundamental understanding of QoS in IP environments


• Basic understanding of VoIP concepts


• An understanding of IP addressing and subnetting

Based upon experience, it is recommended that students undergoing this course attend the CCNP bootcamp to ensure exposure to Cisco Catalyst CLI and QoS concepts.We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.