Further Details
By the end of the workshop, participants will be able to;-
* Identify the characteristics of assertive, aggressive and passive behaviour.
* Identify 3 steps to improve their personal confidence.
* Handle praise and criticism both as giver & receiver.
* Plan to overcome the difficulties they experience when saying 'no'.
* Describe how to cope with aggressive or passive behaviour in others.
* Demonstrate how to communicate more effectively by the practical use of different levels of assertive behaviour.
* Write a plan to improve their effectiveness at work by implementing techniques to behave more assertively.
This is a 1 day course, in central London, from 9.30am to 5pm.
Available on the following dates;-
*22.07.04*
*29.09.04*
We operate on a maximum of 12 participants, to ensure that each delegate benefits fully from the training provided.
The cost for the training includes lunch, all training materials and delegate packs.
*****EACH FULL-PAYING DELEGATE HAS THE OPTION OF A SECOND PLACE FOR HALF-PRICE!! THAT'S 2 PEOPLE ON THE SAME COURSE FOR ONLY £450(+VAT)*****
Guide price
£300/£150(+vat) per delegate, per day |
