Further Details
Key areas of focus include:
What is marketing?
Understanding your customer and how to' tune in' to their needs
How to make your company different
The power of image
How being a customer for a day can reveal improvement areas for your company
Using customer databases
How to benefit from knowing your customers 'sales cycle'
How to identify your best customers and increase your revenue with them
Customer service essentials
Why ‘Train In A Day'?
We save you money. Train In A Day workshops are designed to demonstrate the fundamentals of each subject in a single working day.
We save you time. Train In A Day workshops teach only the relevant and important topics necessary for success. All delegates leave with a practical training pack to instantly apply what they've learnt.
We deliver quality. All Train In A Day workshops are led by professional trainers qualified both through academic recognition and 'real world' commercial experience.
“Everything you need to know…nothing you don't”™
Benefits to the organisation
A quick and easy portfolio of techniques that can achieve quick results in revenue, profit and service
Benefits to the individual
You will acquire key tools and techniques that can impact small businesses through improvements in revenue, profit and customer service.
You will leave with a comprehensive pack of practical tools that allow you to implement what you have learnt in the workplace immediately
Who should attend?
The course is essential to any manager or owner responsible for the successful growth of small and medium enterprises.
Duration of course: 1 day fast track masterclass
Dates: 10 June 2004 , 19 October 2004, 10 February 2005
Location: Manchester
Costs: £295 + VAT
Guide price
£295 + VAT |
