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Introducing QCD: Measuring Operational Performance

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Training course summary

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In an increasingly global market it is essential that UK businesses remain competitive. And seeking continuous improvement in all areas of your business will help you meet the challenge of this global competition. In developing the system the automotive sector shares best practice by supplying seven key measures under the umbrella of Quality, Cost and Delivery (QCD), though these measures are just as applicable to every other sector and organisation with appropriate modification for your particular needs. Using these key measures, businesses in any sector can get things right first time more often – boost productivity, scrap reduction, get better customer satisfaction and reduce the amount of floor space needed.
Regions:
  • All Areas
Delivery:
  • Other
Category:
Difficulty:
  • Basic

Further Details

Participants will learn about:
 The seven key performance measures are explained, along with examples of best practice from other businesses. The seven key measures are:
1. not right first time,
2. delivery schedule achievement,
3. people productivity,
4. stock turns,
5. overall equipment effectiveness,
6. value added per person and
7. floor space utilisation.

Guide price

£299.00 pp (public) £149.00 (distance) Single agreed fee for in-house cours

 

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