Debt Management and Credit Control

This programme is designed for people who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organisations.
Objectives
The objectives of the course are to:

• Describe methods of controlling credit


• Investigate methods of credit checking


• Examine the use of the courts and debt management agencies in recovering debt


• Describe how to collect debt by letter and telephone

Assessment
Each element is followed by a written assignment, which is submitted and marked by your tutor.  There is no external examination required. There is no word count for these assignments, however you do have to prove to the tutor that you have fully understood the question asked.
Course Duration
Students may register at any time and have a full year to complete their studies.  The course will take around 80 hours of study to complete.
Pack/Course Contents

• Studyguide


• Comprehensive study notes for each element of the course


• Self-assessment activities


• Assignments


• Tutor support


• Assignment marking & feedback


• Accreditation

COURSE CONTENT
The course is divided up into three modules, as follows:
Unit 1 – Credit Control

• Credit


• Cutting down on credit


• Bad debts


• Sales discounts


• Is my customer credit worthy?


• Credit application form


• Trade references


• Bankers references


• Credit checks


• Credit insurance


• Credit control routines


• Terms and conditions of sale


• Interest


• Invoices


• Aged debt analysis and debt turn


• Debt recovery through the courts


• The Courts and their powers of collection


• 3 track system – Full description in unit 2


• Statutory demands, Insolvency and Bankruptcy


• Statutory demands


• Insolvency


• Winding up petitions


• Voluntary arrangements


• Administration orders


• VAT and Tax relief for Bad debts


• What VAT relief is available?


• How to claim relief


• Tax relief

Unit 2 – Debt Management Agencies

• Credit checking agencies


• An explanation of what credit checking agencies do


• The information they hold


• How to use their services.


• Factoring companies


• A history of factoring,


• an explanation of how their products work


• The services they can offer.


• Specialist Legal Services


• What services are on offer


• How to use their services effectively


• The Courts


• How and when it is appropriate to use the courts


• Advice on applying for legal resolution


• The 3 track system


• Small Claims Track


• Fast Track


• Multi track


• Costs verses Settlement – Is it worth it?


• Debt Collection Agents


• Bailiffs


• What are they?


• What are the costs involved?


• What are their collection powers?


• Sheriffs


• What are they?


• What are the costs involved?


• What are their collection powers?


• Private Debt Collections agents


• What are they?


• What are the costs involved?

Un

Guide Price: 285