Microsoft Certified Desktop Support Technician (MCDST)
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Many jobs in the IT industry require user support skills, and this area of help desk and service desk expertise can provide you with an excellent start to your IT career. Fixing hardware and software problems allows an organisation to keep its systems working at maximum efficiency, so anyone with MCDST certification has a key part to play.
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Further Details
The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end-users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.