Further Details
Participants will learn about:
> The risks of uncontrolled credit, and effects on cash flow
> The importance of documents, and good accounting records
> Controlling the risk.
> Credit control procedures - Opening Accounts, Taking up references, Company Searches and assessing credit worthiness.
> Giving Credit – Credit limits, terms and conditions and ensuring earlier payment!
> Invoices and Statements
> Identifying different customer types – and how to handle them.
> Creating a dialogue with your customer by a consistent approach, by telephone and by letter.
> Dealing with excuses and warning signs.
> Debt collection and the law.
> VAT and Tax Relief, Insolvency and Bankruptcy
Guide price
£249.00 (public) £149.00 (distance) Single agreed fee for in-house courses |
