Negotiation Skills

Negotiation Skills

This is a very interactive course with lots of group participation and activities to undertake.
This course is designed for anybody who is considering a position that involves negotiation, whether in a management position, sales / buying capacity, human resources, trade union or similar capacity. The course is designed to help participants develop strategies and prepare for effective negotiation. Topics discussed include defining negotiation, outcomes of negotiation, the stages of negotiation and negotiation skills and styles.

By applying the principles and techniques learned, delegates should be able to better understand the dynamics of effective negotiation. In particular you will:

 Demonstrate an increased understanding and awareness of the role of a Professional Negotiator
 Improve your own personal Negotiation Skills
 Identify through group and individual activities the skills knowledge and understanding necessary to be an effective negotiator in a competitive environment
 Develop general strategies for Successful Negotiation
 Produce win-win resolutions for all parties
 Identify your own negotiation style and it's potential strengths and weaknesses

Course Outline

 What is Negotiation
 Negotiation Icebreaker
 Outcomes of Negotiation
 Definition of Successful Negotiation
 BATNA / WATNA
 4 Key Stages of Negotiation
 Negotiation Skills
 Uses of Negotiation
 Positional Bargaining
 Negotiation Initial Stage
 Communication and Negotiation
 Negotiation Styles
 Negotiation Method
 Negotiation Mistakes
 Contract Negotiation
 Final Stage
 Summary