Coaching & Instructing
Coaching Skills
This training course covers the following topics:
Introduction
Definition of coaching, a coach’s role, who to coach, benefits, suitable and unsuitable occasions, necessary skills and qualities
Helping Skills
Types of helping skill and their differences, coaching and instructing, coaching and empowerment
Coaching Structure
COACH: Competency, Outcomes, Action, Checking
Coaching Skills
Building rapport, questioning, observation, listening, matching people’s worlds, helping people change, learning to learn, planning learning, choosing a style, developing trust, giving feedback
Coaching Opportunities
Applying the COACH structure for yesterday’s actions, today’s opportunities and tomorrow’s plans
Difficult situations
How to deal with various difficult situations
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Further Details
Learning Outcomes:
• Improve team and individual performance through an effective and flexible coaching framework
• Transform discussions into results
• Encourage others to commit to and own targets that stretch them, and transform team performance
• Facilitate the development of others
• Consciously use the work situation as an opportunity for planned learning that motivates the individual
• Encourage initiative and creativity in others
• Monitor and control progress whilst encouraging everyone to develop and grow
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
