MOC 2262 Supporting Users Running MS WIN XP Desktop Operating Systems
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This three-day instructor led course is to provide individuals who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP.
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Further Details
Please note, this course is not suitable for those new to Windows XP, typically delegates will have at least six months experience in supporting a Microsoft Windows desktop environment This course is intended for new entrants and career changers new to the IT industry. They have experience using Microsoft Office and have basic Microsoft Windows navigation skills. Another audience is the current call center technician with 6 months experience looking to validate their support skills.
This Training Course is taught in classrooms in the following locations:
Bournemouth
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