Effective Credit Collections (Reference: RYT-1011)

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Each Redbridge and York training workshop is hosted by an experienced senior debt collection professional.

The content of each training module has been written and developed entirely by commercial collections specialists currently performing challenging debt recovery roles within a highly professional and commercial debt collection environment.

Our open 1-day workshops are designed to provide all participants with a fascinating and thorough understanding of the debt recovery process within a commercial environment and delegates will benefit from clear direction on how to ensure that even the most difficult debts are recovered at the very earliest opportunity.

We are able to deliver our credit collections training workshops either at your business premises or, alternatively, at the following locations on published dates throughout 2009/10:

Birmingham, Brighton, Bromley, Central London, Harrogate, Leeds, Manchester, Newcastle, Norwich, Swindon and York.

Please visit our website for further information about our Training Workshops:

http://www.redbridgeyork.co.uk/trainingworkshops.htm

Delivery:
  • Classroom
Regions:
  • North East England
  • North West England
  • The East Midlands
  • The West Midlands
  • South West England
  • South East England
  • London
Category:

Further Details

Effective Credit Collections
Developing your knowledge and skills
(Reference: RYT-1011)

Workshop Content:

This fascinating Redbridge and York workshop will cover a number of key modules including:

• Identifying and implementing an effective internal credit collections strategy
• How your actions are perceived, an introduction into debtor psychology
• Tackling and resolving challenging debtor accounts
• Effective debtor communication and negotiation
• Statutory Late Payment Legislation – Understanding and application
• Debt collection - Best Practice Direction.

Ideal For:

The Effective Credit Collections training workshop is designed to benefit anyone employed in a challenging credit collections role within a business to business environment; whether you are new to the credit collections and debt collection environment or require an in-depth refresher session to help maintain your knowledge and to refine your skills.

Workshop Duration:

1-day

Workshop Fee:

Secure your place for just £285.00 per participant. For each additional delegate from the same organisation attending the same training workshop a 25% discount is automatically applied.

Group Booking Fee:

To book a training workshop hosted at your business premises costs just £885.00 (maximum of 10 participants per workshop).

Email: training@redbridgeyork.co.uk

This Training Course is taught in classrooms in the following locations:
Harrogate
Leeds
Newcastle
York
Manchester
Norwich
Birmingham
Swindon
Brighton
Bromley
London EC
London SE

Guide Price: £285.00 (Discounts available on bookings made during 2009)