Negotiation skills training

We all have to negotiate.





Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's 'soft' negotiations such as getting your children to do their homework (well, actually, that's probably hard), deciding who's going to do what in your team or handling staff conflict.





The principles are the same though.





Our approach to good negotiation isn't about winning and it isn't about someone else losing. It is, however, about learning to 'play the game', because that's what negotiation is - a game. And like any game there are rules and conventions.





Our negotiation programmes help people define their own rules and beliefs about negotiation and how they either support or get in the way of success. From there we look at each person's individual negotiation style and develop people's skills in being able to see what's going on for other people, reading body language, and handling tricky meetings.





We like to think our work is aspirational, with people getting a real feel and flavour of how the best negotiators work: with subtlety and flair; knowing what to give away, when to make demands and how to compensate when there are difficulties; how to let go of their positions, giving up one want and choosing another.





Great negotiators can fight tooth and nail and yet lose with good grace when necessary. Not only that, they are a pleasure to negotiate with because they take care of you at the same time as taking care of themselves. Impact Factory can help you become one the 'good guys'.





* Understanding types of negotiation


* Seeing other points of view


* Reading other people


* Defining your negotiation style


* Working with your own negotiation 'rules' and beliefs


* Playing the 'game' of negotiation


* Negotiation upwards and downwards


* Knowing your bottom line


* Knowing what to give away


* Dealing with hidden agendas


* Making decisions


* Finessing


* Closing the deal