First Time Manager
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This course will give you a comprehensive overview of the skills and responsibilities required of a manager. You will learn the difference between being a team leader and a manager, what makes a good manager and the different leadership styles you can use. This will be followed by an in depth look at how to motivate staff, build trust and delegate effectively.
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Further Details
This is a 2 day course.
Topics covered:
Day 1
Understanding leadership & its importance in the workplace.
Good / Bad Leadership Traits
The difference between the leader and the manager
The characteristics and style of effective leadership
Effective delegation skills
Day 2
Motivating staff effectively
Understanding and achieving team work
Gaining Feedback
Setting SMART Objectives
Coaching Models
An introduction to grievance and discipline handling
All our courses include:
A fresh buffet lunch
Comprehensive course materials
Ongoing support
Free parking
This Training Course is taught in classrooms in the following locations:
Cardiff
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
