Further Details
Benefits
Delegates will be able to understand the process of influencing and persuading, demonstrate an understanding of planning in terms of influencing and persuading and demonstrate negotiation skills.
Objectives
· Describe the basic principles of the negotiating and influencing process
· Develop a range of techniques and skills aimed at improving performance
·Apply these skills in a wide range of situations
Assessment Process:
The Assessment process is ongoing throughout the course and individuals reaching the required Standard will be issued with a Certificate of Achievement.
Course contact:
Contact Debbie or Patricia on 01506-602687, or by e-mail Debbie@westlothianit.co.uk or patricia@westlothianit.co.uk
Guide price
Discounts for Groups |
