Further Details
Benefits
Delegates will be able to demonstrate skills to the standard required by NEBS Management.
Objectives
·Describe the basic principles of effective management
·Develop a range of techniques and skills aimed at improving performance
·Apply these skills and techniques in the workplace
Course Outline
Day 1 The Role of the Manager as a SupervisorEffective Team Communications
Day 2 Team BriefingsLeading, Motivating and Building the Team
Day 3 Assertiveness and Confidence Building TechniquesInfluencing and Negotiating Skills
Day 4 Planning and Organising WorkAppraisal Review Techniques and Controlling Targets
Day 5 Training and Coaching SkillsEffective Counselling and Handling Discipline
Course contact:
Contact Debbie or Patricia on 01506-602687, or by e-mail Debbie@westlothianit.co.uk or patricia@westlothianit.co.uk
Guide price
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