Customer Service Skills Training
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Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across. This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to deal with potentially difficult customers.
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Further Details
This Customer Service Course is for people on the front line of customer service, whether face to face or over the phone.
It is designed to help you handle difficult customers and situations and to make the most of every customer contact.
It will give you the skills to develop customer loyalty and will teach you how to take care of yourself and feel confident in any customer situation.
This Training Course is taught in classrooms in the following locations:
London N
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