Interactive Negotiating Skills
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The course is structured to view all types of negotiation with the use of role play and practical workshop enabling the delegate to look at various techniques and apply the skills as they learn. With everyone under pressure to achieve more, working with colleagues and clients is more about persuading and influencing rather than demanding. This programme looks at a range of successful negotiating skills and how you can use them to achieve key objective and be more successful in your day to day dealings with colleagues, customers and suppliers.
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By the end of the Course delegates will have:
• Defined and identified opportunities for using the skills of negotiation.
• Demonstrated their knowledge and tools necessary ti conduct any negotiation confidently
• An awareness if the most commonly used tricks and traps used in negotiation and how to deal with them
• Examined the process of negotiation.
• Learnt the steps of prepare and plan for negotiation.
• Practised the key skills of establishing rapport, questioning and listening
• Knowledge of the factors which make a difference between effective and average negotiators
