Retail Loss Prevention
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Other Operations Management courses
| CQI Certificate in Quality |
| CQI Diploma in Quality |
The Retail Loss Prevention course is designed to give loss prevention managers the knowledge required to conduct loss prevention operations in the retail environment.
According to the Global Theft Barometer, Customer Theft accounts for 41% of shrinkage, whilst Employee Dishonesty accounts for 36% of losses. At the end of this course delegates will be able to:
• Identify causes of loss
• Conduct loss risk assessments
• Discuss current legislation and standards
• Identify where losses occur in retail organisations
• Investigate losses
• Improve physical security
• Manage loss prevention personnel
The course is delivered over 5 days in the classroom but can also be completed by distance learning.
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During this Retail Loss Prevention course delegates will learn the theory of and conduct practical exercises relating to:
• The scope of loss prevention
• Application of current legislation
• Losses in the sales area
• Losses in stock areas
• Investigation of losses
• Record keeping during investigations
• Interviewing of witnesses and suspects
• Improvement of physical security
• Managing the loss prevention function
It has been designed for:
Retail loss prevention managers
Loss prevention personnel
Security Managers
