Introduction to Emotional Intelligence - One Day Course
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In management roles today, not only does the manager need to have technical skills, they also need to have personal qualities such as initiative, adaptability, empathy and persuasiveness. These personal qualities are the skills of Emotional Intelligence.
This is an introductory course, which highlights the skills of Emotional Intelligence and how they can be utilised to great effect in the workplace.
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Further Details
Course Objectives:
By the end of the course, delegates will have:-
• Reviewed the meaning of emotional intelligence and its purpose in the workplace
• Reviewed the five competencies of Emotional Intelligence – Creative Tension, Active choice, Resilience under Pressure, Empathic Relationships, Self Awareness and Control
• Identified motivational emotions
• Identified the skills required to develop Emotional Intelligence within themselves
• Developed a personal plan to utilise the skills of Emotional Intelligence
• Practised their newly acquired skills in a work context
• Developed an action plan for implementation in the workplace
This Training Course is taught in classrooms in the following locations:
Edinburgh
Leeds
Newcastle
Manchester
Cambridge
Ipswich
Nottingham
Norwich
Peterborough
Birmingham
Bristol
Milton Keynes
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
