Coaching & Mentoring Skills - Two day Course
This programme introduces the skills of coaching as a method to motivate and develop staff to meet the needs of their job role, mentoring is an informed and confidential relationship between two people. A mentor will use some of the same skills as a coach or counsellor with the aim of building confidence and enhancing performance and prospects. This course is ideal for people responsible for developing other people and for guiding colleagues through NVQ programmes, or Graduate/Management Development Programmes.
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Objectives
By the end of this course, delegates will have:
demonstrated their understanding of the role of the coach and mentor and identified the core skills
discussed and identified the opportunities for coaching and how to use them
practised the key, component skills of coaching and mentoring, particularly reflective and non-judgemental listening
practised identifying learning needs and writing appropriate learning objectives
practised using listening and questioning skills to ‘draw out’ from the learner
practised the skills of observing and giving feedback
prepared for and carried out a short coaching session
practised structuring and managing a counselling interview in a role play situation
