The Assertiveness Workshop
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Being liked at work is fine until it means you find it difficult to say to people what you need to say, without feeling awkward. This one-day workshop allows participants to practice the skills of being assertive in a wide variety of situations. It also gets them to examine the beliefs that people have about not being assertive and explores ways of challenging those beliefs.
It is intended that the content remain reasonably flexible so that the needs of the participants can be met and specific problems can be dealt with by the tutor.
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Further Details
Course Objectives
By the end of the course, delegates will have:-
• Demonstrated their understanding of assertive behaviour, so that communication is appropriate and effective
• Identified the three behaviours and their effect on people
• Practised a range of assertiveness techniques
• Practised dealing with aggressive and submissive behaviour
• Gained confidence when dealing with challenging situations
• Agreed an action plan and identified skills they will put into practice with a timescale to check progress
This Training Course is taught in classrooms in the following locations:
Edinburgh
Leeds
Newcastle
Manchester
Cambridge
Ipswich
Nottingham
Norwich
Peterborough
Birmingham
Bristol
Milton Keynes
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
