Discipline & Grievance Interviewing
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Designed for all Professionals and Management Team Members to develop and improve skills and knowledge ensuring that good techniques and practices are maintained. This course will also provide awareness of the current legal requirements and advice pertaining to this section of Employment Law.
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Further Details
Course Objectives:
By the end of the Course delegates will have:
• Defined the purpose, benefits and limitations of the disciplinary interview.
• Examined the ACAS Code of Practice in respect of the disciplining of staff and its role in Employment Legislation.
• Agreed the most effective structure for a disciplinary interview.
• Discussed planning and preparing an interview.
• Developed listening and questioning skills
• Examined ways to deal with difficult interviewees.
• Discussed the influence of bias an prejudice in making sound and fair decisions.
• Accepted the need to manage the performance of the interviewee beyond the
• interview.
This Training Course is taught in classrooms in the following locations:
Edinburgh
Leeds
Newcastle
Manchester
Cambridge
Ipswich
Nottingham
Norwich
Peterborough
Birmingham
Bristol
Milton Keynes
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
