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Negotiation Skills

Training Courses

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Training course summary

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This session is designed to develop participants' understanding of the principles of negotiating and enhance their effectiveness in negotiations in their working life with clients, customers, colleagues and suppliers.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

By the end of the course, participants will have:
Recognised what constitutes a negotiation
Identified those aspects of negotiation they personally find challenging
Understood the principles of negotiation, including the principle of win-win
Identified the variables they can control in a negotiation
Related your personal behavioural preferences to the negotiation process and understood how that impact can be managed
Identified effective responses to issues arising from cultural and environmental differences
Content includes:
The principles of negotiation
Identifying situations where negotiation is necessary and potentially fruitful
Approaching each negotiation with appropriate attitudes, strategies and tactics
Planning and preparing for negotiation
Transactional Analysis, Neuro-Linguistic Programming and rapport management
Negotiation across cultures
Questioning skills
Using empathy in negotiations
Dealing with ‘dirty tricks’
Breaking deadlock

Guide price

From £750 per course of 10 people

 

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