An Introduction to Management - 2 days
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Designed to aid management and supervisory development, this is a lively and practical course, full of discussions, activities and workshops. It provides managers and supervisors with a good grounding in the vital skill areas they need to perform effectively – namely: team leadership, communication and problem solving. With no room for jargon in this intensive programme, delegates undertake a pre-course activity to ensure maximum learning value.
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Further Details
Course Objectives
By the end of the course, delegates will have:-
• Defined leadership qualities
• Identified their leadership style
• Analysed the characteristics of a high performing teams
• Recognised the complementary roles performed by team members
• Identified the skills and techniques that contribute to an environment where people want to work hard
• Practised the skills of communication
• Distinguished assertive behaviour from aggressive and used assertiveness techniques
• Recognised how basic Transactional Analysis (TA) techniques can be useful
• Learned how to deal with conflict and give feedback
• Identified their influencing style
• Undertaken planning using a variety of effective planning tools
• Used a logical problem solving system
• Made a commitment to improving performance as a manager
This Training Course is taught in classrooms in the following locations:
Edinburgh
Leeds
Newcastle
Manchester
Cambridge
Ipswich
Nottingham
Norwich
Peterborough
Birmingham
Bristol
Milton Keynes
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
