Further Details
Course Outcomes/Benefits of Attending:
In this course we will explore options, develop essential skills, and practice different styles associated with effective client-centred facilitation, building your confidence and capability in the process. By the end of this course you will be able to:
Maximise your performance as a facilitator (through developing a thorough understanding of the role and responsibilities of a facilitator)
Maximise the performance of role of client team leader and ensure they are aware of their responsibilities in a facilitation session
Effectively attend to the the key planning areas required for facilitating a group session
Follow through the facilitation sequence to group productivity
Apply your knowledge and understanding of the stages required to prepare, plan and facilitate an effective facilitation session, and be able to carryout the key activities, both task and process associated with each stage
Deliver the required outputs of each stage of the facilitation process
Apply your knowledge and understanding of a range of basic tools and techniques to assist at each stage, be able to state the pros and cons of each one and will have used several in simulated facilitation sessions
Apply your knowledge and understanding of the human dimensions of facilitation
Build rapport and trust, establish your credibility and psychological contracts with the members of the group you plan to facilitate
Establish and build commitment to change during the facilitation session
Confront and overcome difficult situations and handle difficult session participants
Plan, carry out and review the effectiveness of your facilitation interventions.
The Learning Experience:
A highly participative course where participants will experiment with a range of approaches and draw on each others' experiences. With a mixture of tutor input, plenary discussions, syndicate exercises and self-assessment questionnaires, each used to develop deeper understand of the issues facing consultants operating as facilitators.
The learning experience centres around a series of practical facilitation exercises each focusing on different intervention approaches, tools and techniques appropriate to different situations and levels of experience and motivation.
The mature facilitator will be comfortable across a range of options, and able to move smoothly between them, all the time focused on maximising the performance of their groups.
Facilitation skills are introduced through tutor led discussion and learning through observation and feedback.
Participants will also have the opportunity, through the use of CCTV and the self assessment questionnaires to monitor the changes in their skills and behaviour - towards effective facilitation skills/interventions - during the course.
There is an emphasis on participative exploration. A handbook of best practice guidelines together with a set of 'learning helpcards' supplement this course and are also provided.
Programme Outline:
The structure of the programme can vary to meet the particular needs of the group. The most effective structure is a modular one based on the principles of action learning. In outline the course programme consists:
Setting the Scene: What constitutes effective facilitation
The role of the consultant as facilitator and other vital roles for successful facilitation
Making a Good Start: Key planning activities
Planning a facilitation session - purpose, product and process
Facilitating group sessions
Gaining Entry - Objective Setting and Contracting, Developing Client Trust, Establishing Rapport and Your Credibility
Process for group productivity
How to increase group participation
How to maintain group focus
Tools and techniques for effective facilitation
Numerous group facilitation simulations
Review and Post session evaluation options
Action Planning the application of the programme learning
Establishing follow-up learning needs.
Who Should Attend:
Anyone new to consulting together with those who wish to be able to optimise the performance of groups of client staff in seeking consensus or reaching a decision.
Course Duration:
The programme is of three day’s duration.
Number of Participants:
At OTT Consulting we believe in providing a suitable ratio of 'trainers to participants' to maximise everyone's ability to learn. We have therefore designed all our courses to accommodate 6 participants as the optimum number of participants. Where required we are happy to alter the course to accommodate more or less participants.
Guide price
£100 per candidate per day |
