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Assertiveness Skills

Training Courses

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Training course summary

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In order to achieve their maximum potential, individuals need to have a high level of self-awareness and sensitivity to the impact of their behaviour on others. H2 Assertiveness Skills training will enable delegates to develop specific communication techniques that are invaluable in many situations. It covers the 3 categories of behaviour: passive, aggressive and assertive, and develops skills in dealing confidently and professionally with colleagues, suppliers and customers. Delegates will learn: How to increase their self-awareness How to deal more effectively with conflict and anger How to make, refuse and accept requests more appropriately how to handle negotiations more confidently How to give and receive feedback more effectively
Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Basic

Further Details

For more information, visit our website at: www.h2training.com, email us at: h2@h2training.com, or use our freephone number: 0800 0015 151

Guide price

from 750 +VAT per day for up to 12 delegates (Discounts for not-for-profits)

 

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