Training course summary

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Effective supervision of staff can often make the difference between mutually beneficial/productive involvement, and an experience that is less than satisfactory for both parties. This is a packed and practical course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly recommended for anyone new to the role of supervision, or for anyone who is considering taking on or applying for a new position that requires supervision of others. Delegates will learn: How to achieve results through others How to be accountable for their own and others' actions How to incorporate best practice in supervision How to develop their own supervisory style How to get the best out of different people How to give and receive feedback and criticism positively.

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