Further Details
· Why is good communication so important ?
· Structure and conditions for effective communication
· Talking and communicating – Understanding the difference
· The danger of communicating with “boxes”
· Understanding and avoiding passive and aggressive behaviour
· How to create genuine two-way dynamic communication
· Developing your listening skills
· Learning to say No!
· Communication in difficult situations
· Interaction between the team
· Identifying areas for team development
· Practical exercises and analysis throughout both days
Guide price
£1,425.00 for up to 6 delegates (includes all pre-course consultancy) |