Managing Challenging Behaviour
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Managing People who Challenge, Causes of frustration and anger, The Law and Human Rights, Types of challenging, behaviour and causes of aggression, How does low arousal theory change the way we view or understand a person’s behaviour?, Perception and tolerance, What is a demand?, Arousal and arousal curve, Understanding and managing incidents, Managing behaviour and preventing anger, Best practice and positive approaches, Effect of incidents on staff and teams, Debriefing and planning, What is challenging behaviour? What challenges do you face?, What is a reactive plan?, Observing, understanding and communication.
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Further Details
We visit your venue and train for up to 15 students.
This Training Course is offered "in house" at the following locations:
Carlisle
Tonbridge
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
