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Management:
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# Steering a change project
# Mastering the basics of daily management
# Leading my team to obtain results
# Delegating and empowering
# Dealing with conflict in my team
# Developing my staff’s skills
# Successfully conducting an annual appraisal interview
# Successfully managing my face-to-face meetings with staff
# Developing my team’s creativity and initiative
# Improving my team’s client-focus
# Taking charge of my new team
# Recruiting an experienced new member for my team
# Developing my negotiating skills
# Succeeding as an occasional trainer
# The keys to successful project management
# Managing in a non-hierarchical situation

Personal Development:
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Line managers

* Establishing positive relations and ending daily conflict
* Better handling the stress of being a manager
* Developing my creative potential
* Regaining control over my time and my priorities

Line staff

* Effectively using my emotional potential
* Coping more effectively with change
* Developing my self-confidence
* Asserting myself to avoid conflicts and tense situations
* Successfully managing my stress at work
* Organising myself better to boost my everyday effectiveness
* Managing conflicts and verbal aggression from clients

Communication:
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Line managers

* Asserting myself and improving my leadership skills
* Successful public speaking
* Running my meeting successfully
* Working across cultures
* Gaining the adherence of my team members

Line staff

* Public speaking
* Successfully conducting my meetings
* Selling my ideas
* Succeeding in my appraisal interview
* Optimising my relations with others and better cooperating

Marketing:
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* Marketing for non-marketers

Sales:
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* Succeeding in my sales

Management Control:
___________________________________

Line managers

* Managing my activity’s economic and financial performance

Line staff

* Better managing my costs and my budget.

Finance:
___________________________________

Line managers

* Creating value on a daily basis in my activity
* Integrating finance in my management

Line staff

* Giving consideration to the financial aspect of my work

Delivery:
  • Online
Category:

Further Details

CrossKnowledge is the European leader in remote development of managerial skills using new technologies.

CrossKnowledge designs, develops and markets the fullest catalogue on the market, with more than 10.000 learning objects (e-learning, videos, factsheets, self-assessments ...), tackling all management and leadership topics. CrossKnowledge contents are available in 10 languages (French, English, Spanish, German, Dutch, Italian, Polish, Finnish, Japanese and Chinese). Its “Faculty” comprises the best authors, professors and Management professionals from the most renowned Business Schools in the world such as Harvard, Stanford, IMD and HEC.

CrossKnowledge proposes a complete offer based on off-the-shelf distance training solutions, computer-assisted learning path and training site development tool, an exclusive personalised presentation, tracking and reminder system and a complete range of services and accompaniment.

CrossKnowledge is mainly present in the United Kingdom, Belgium, the Netherlands, Spain, Switzerland, Italy and thanks to strategic partnerships, in Morocco, India, China, Japan and Canada.

CrossKnowledge already has 1.5 million users.

Guide Price: 750 pounds each