Further Details
Course objectives:
· Participants will be able to:
· have a clear view of the roles and responsibilities of a consultant
· recognise different intervention styles
· have a clear view of the consultancy life cycle
Course content:
· Understand the consultancy process
· Research and prospecting techniques
· Establishing rapport
· Gaining entry
· Establishing the boundaries
· Scoping the problem
· Analysing the problem
· Facilitation discussions
· Summarising
· Exit strategies
Cont./…
Consultancy Skills
Cont.
· Challenge of working in different operating styles
· Seeing the client’s point of view
· Suggesting solutions
· Knowing when to act as the expert
· Checking and monitoring
· Clarifying expectations
· Giving feedback
Pre-requisites:
None
Course style:
Highly interactive with exercises, discussions and case studies
Guide price
£1,425.00 for up to 6 delegates (includes all pre-course consultancy) |
