Key Management Skills Training (3 days)
This Key Management Skills Training course is designed for newly appointed and/or existing managers who have received no or little formal management training to help them perform effectively within the role.
The 3 day Key Management Skills Training course is highly-interactive and provides an excellent coverage of the essential knowledge, skills and techniques for success as a manager.
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•Appreciate the key skills and attributes required of an effective manager.
•Assess their own management profile and the impact on performance.
•Consider a range of leadership styles and recognise when each is appropriate.
•Develop delegation skills and techniques.
•Understand the principles of One Minute Management.
•Recognise the key motivators of people at work.
•Recognise the importance of effective goal setting.
•Develop the skills needed for constructive feedback.
•Identify the 4 reasons that lead to under performance.
•Enhance communication and interpersonal skills.
•Identify the factors that deliver high-performance team working.
•Examine and practice applying two types of coaching.
•Develop a personal action plan for implementation in the workplace.
