Essential PA Skills Training Course

Course: Essential PA Skills
The role of the Executive Secretary is challenging and evolving, and PAs are required to take on more responsibility than ever. The relationship between Director and PA is one of the more challenging and essential in today's corporate environment.

Overview of the Course:

This course is designed for Personal Assistants who are new to the role, or to those with experience who may want to update their skills
The course looks at essential skills in time management, assertiveness and communication.
The course aims to empower the personal assistant with excellent organisational skills, and build up confidence in this essential role.
Key skill sets taught:

Our Essential PA Skills course will teach you the core skills required to effectively work alongside senior management and director level staff with confidence. Key skills include:

The role of the executive secretary
Time management
Assertiveness
Communication skills
Organisational ability
Effective telephone behaviour
Diary management
How to project an image of self-confidence and professionalism
Self-development for the future
Who should attend?

This course is for anyone who is placed in an Executive Secretary or Personal Assistant role within their organisation.

What are the benefits to you and the organisation?

Attendees will learn new organisational skills
Understand the importance of time management
Be able to employ effective conflict resolution and assertiveness skills
Create an action plan for personal self development within the role

Delivery:	Classroom
Regions:
Category:	PA
Duration:	1 day
Qualification:	Certificate of Attendance