The Disability Discrimination Act – Implications for Manager
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Course Objectives:
The Disability Discrimination Act 1995 (DDA) requires reasonable adjustments for both customers and employees with disabilities. The Act places a number of Duties on all businesses who provide goods, facilities and services to the public and this one-day highly participative programme is designed to quickly bring delegates up to speed regarding their own and their organisation's duties and obligations.
Contents:
This practical and participative programme will provide managers / team leaders with a clear understanding of:
Perceptions and stereotypes of disability
Models of disability
Definitions of disability discrimination
Guidance on reasonable adjustments
Explanation of the Duties placed upon service providers and employers
The barriers that can exist to accessing both services and employment
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Further Details
Who should attend:
The programme is intended for anyone who has responsibility for managing service delivery and / or staff.
Course benefits:
Assist managers to manage service delivery to people with disabilities
Help managers to appreciate barriers for people with disabilities in workplace
Give managers more confidence in communicating with people with disabilities
Help managers to reduce likelihood of disability discrimination claims
This Training Course is taught in classrooms in the following locations:
Belfast
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
