Training for PAs
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Course Objectives:
This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role.
Contents:
There are a variety of modules included within this programme, including;
Principals of Managing People
The Elements of Management
The Skills Needed
The Need for Planning
Why Plan?
7 Steps of Effective Planning - Prioritisation
Deciding What is Important
Understanding Dependencies - Setting SMART Objectives - Working with Others
What Motivates You?
What Motivates Others?
When and How to Delegate - Influencing Skills
Models of Communication
Crystal Clear Instructions
Getting Your Ideas Accepted - Being a Team Player
Expectations and Work Ethics
Assessing Your Team Qualities - Personal Action Plans
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Further Details
Who should attend:
This course is suitable for all Personal Assistants who are new to the role or for the more experienced PAs who wish to develop their people management skills and achieve greater results.
Course benefits:
Balance secretarial and supervisory roles
Understand the concepts of team buliding
Identify individual strenghts in relation to teamworking
Delegate effectively
Understand how to motivate and encourage team members
Develop the skills needed to interview, select, counsel and discipline staff
Learn to tackle problems in a focused and logical manner
Enhance your ability to identify team training and development needs and implement appropriate solutions
This Training Course is taught in classrooms in the following locations:
Belfast
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
